Contact Us

Contact Us — Esteemed Mall Kenya
GET IN TOUCH  ·  ESTEEMED MALL KENYA

Let's Start a Conversation.

Whether you are planning a build, commissioning furniture, enquiring about a shop order, or simply curious about what we do — we would love to hear from you. Choose your enquiry type below.

Construction & Project Enquiry
Tell us about your project. We respond within 48 hours with an honest assessment and fee structure. Diaspora clients especially welcome.

Enquiry Received

We will be in touch within 48 hours. For urgent matters WhatsApp us directly.

Free initial consultation · Response within 48 hours · Diaspora clients welcome

What Happens Next

After you submit, our project team reviews your brief and prepares an honest, no-obligation response within 48 hours.

Honest assessment of your project's viability
Realistic timeline and key milestones
Clear fee structure — no hidden costs
Site visit arranged if needed
DIRECT WHATSAPP
+254 700 000 000
For urgent project matters — fastest response
💬  Chat on WhatsApp
EMAIL
construction@esteemedkenya.co.ke
For detailed briefs and document sharing
RESPONSE TIME
Within 48 Hours
Monday – Saturday · 8:00 AM – 6:00 PM EAT
Furniture Commission Enquiry
Custom furniture made in Nanyuki. Epoxy tables, heritage pieces, logs furniture, or Pain to Purpose. Every piece is unique.

Commission Request Received

Our workshop team will review your brief and be in touch within 48 hours.

Each piece is hand-crafted in Nanyuki · Lead time 4–12 weeks depending on complexity

Our Collections

Each collection tells a different story — choose based on the feeling you want in your space.

Epoxy River Tables — live-edge slabs, poured rivers
African Heritage — community-rooted traditional designs
Custom Logs — whole log, natural form pieces
Pain to Purpose — rejected timber, certificate of origin
WORKSHOP LOCATION
Nanyuki, Laikipia
Workshop visits by appointment
💬  Discuss on WhatsApp
DELIVERY
Kenya-wide
Nairobi · Mombasa · Kisumu + all major towns. International shipping available for diaspora orders.
Shop & Order Enquiry
Questions about a product, order status, delivery, returns or payments — we are here to help.

Message Received

Our shop team will respond within 24 hours.

Shop enquiries answered within 24 hours · WhatsApp for fastest response

Payment Support

We accept M-Pesa, Visa, Mastercard and bank transfer. For M-Pesa issues, our team resolves within 2 hours.

SHOP WHATSAPP
+254 700 000 000
Fastest way to track your order
💬  Chat on WhatsApp
EMAIL
shop@esteemedkenya.co.ke
For order documentation and receipts
RESPONSE
Within 24 Hours
Monday – Saturday · 8:00 AM – 8:00 PM EAT
AI Design Studio Enquiry
Early access, creator applications, partnership opportunities, or questions about the Studio.

Enquiry Received

We will add you to the AI Studio early access list and be in touch soon.

Early access members receive 3 months Studio access free at launch

AI Studio — Early Access

The AI Studio is currently in pre-launch. Early access members are the first to transform spaces when we go live.

3 months free Studio access at launch
First to access all 8 atmosphere templates
Invite to creator marketplace beta
STUDIO EMAIL
studio@esteemedkenya.co.ke
For creator and partnership enquiries
LAUNCH DATE
July 5, 2026
Full public launch. Early access slots limited.
General Enquiry
Partnerships, press, collaborations, or anything else — we are all ears.

Message Received

Thank you — we will respond within 48 hours.

GENERAL EMAIL
hello@esteemedkenya.co.ke
For partnerships, press and general correspondence
HEAD OFFICE
Nanyuki, Laikipia
Kenya · East Africa
Our Team

The People Behind Esteemed

Every department, one standard. Meet the team that makes it all happen.

S
Sam Wachira
FOUNDER & LEAD CONSULTANT

20+ years across design, QS, construction and furniture. The vision and the execution behind Esteemed Mall Kenya.

Construction · Design · Furniture · Strategy
W
Workshop Team
FURNITURE CRAFTSPEOPLE · NANYUKI

Skilled artisans who transform raw timber into furniture that carries stories. Every piece leaves our workshop with a maker behind it.

Furniture Manufacturing · Finishing · Quality Control
S
Site Team
CONSTRUCTION · SUPERVISION

Experienced site managers, foremen and tradespeople who execute our projects to the Esteemed standard — on time and on budget.

Construction · Site Management · Quality Assurance
C
Client Relations
SHOP · ORDERS · SUPPORT

The team behind every order confirmation, delivery update, and shop enquiry. Fast, human, and always helpful.

The Mall · Customer Support · Logistics
Find Us

Where We Are

🗺️
📍 NANYUKI, LAIKIPIA
📍
Head Office & Workshop
Nanyuki Town
Laikipia County, Kenya
Workshop visits by appointment only
🕐
Operating Hours
Monday – Friday: 8:00 AM – 6:00 PM EAT
Saturday: 9:00 AM – 4:00 PM EAT
Sunday: Closed (WhatsApp enquiries monitored)
🚚
Delivery Coverage
All 47 counties in Kenya
International shipping for diaspora orders
UK · USA · UAE · Canada · Australia
📞
Direct Lines
WhatsApp: +254 700 000 000
Construction: +254 700 000 000
Shop Support: +254 700 000 000
Common Questions

Frequently Asked

Do you work with diaspora clients managing projects from abroad?+
Absolutely — diaspora clients are one of our specialities. We provide weekly photo and video updates via WhatsApp, conduct video call site meetings, verify all material purchases, and handle the full project on your behalf. Many of our construction clients are based in the UK, USA, UAE and Canada.
How long does a custom furniture piece take?+
Lead times depend on complexity. Simple pieces — 3–4 weeks. Epoxy river tables — 5–7 weeks. Large commissioned pieces or full room sets — 8–12 weeks. We give you a realistic timeline upfront and keep you updated throughout the process.
What payment methods do you accept?+
For The Mall (shop): M-Pesa, Visa, Mastercard, PayPal and bank transfer. For construction and furniture commissions: M-Pesa, bank transfer, and milestone-based payment schedules. International payments via bank wire or PayPal for diaspora clients.
Do you deliver shop orders outside Nairobi?+
Yes — we deliver to all 47 counties in Kenya. Orders above KSh 5,000 qualify for free delivery. International shipping is available for diaspora customers in the UK, USA, UAE, Canada, Australia and Europe. Delivery timelines vary by location.
Can you handle all the approvals for my building project?+
Yes — completely. We handle County building permits, NCA project registration, NEMA environmental assessments, water and sewerage connections, and KPLC approvals where required. We start the process early and run multiple approvals in parallel to protect your timeline.
What is the Pain to Purpose collection?+
Pain to Purpose is our most unique furniture collection — premium pieces made exclusively from timber that has been rejected, discarded, or deemed unusable. Storm-felled trees, blackened logs, split timber. Each piece comes with a Certificate of Origin documenting the timber's story, the artisan who made it, and the date of completion. Every piece is a one-of-one.

Still Have Questions?
We Are Here.

The fastest way to reach us is always WhatsApp. For everything else, pick the right form above and we will respond within 48 hours.

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